> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://publer.com/help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to enable 3rd party cookies or whitelist Publer

|| If you see the error: **"In order for this extension to work, 3rd party cookies need to be enabled in your browser settings or you need to add 'app.publer.com' to the list of sites that can always use cookies,"** please make sure to enable third-party cookies in your browser or whitelist 'app.publer.com' in the list of sites allowed to always use cookies. 
|| To do this, follow the guide below based on the browser you're using.

---

## Chrome:

1. Go to Settings →  Privacy and Security → Cookies and other site data, or simply enter `chrome://settings/cookies` in the browser URL.
2. Either **don't block** third-party cookies or **whitelist** `app.publer.com` as shown below.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/e/f/b/eefbebed3e091800/2025-08-05-151315-settings-thi_cr0pwi.png)

3. Close & reopen the extension.
---

## Safari:

1. Go to Safari → Preferences → Privacy.
2. **Uncheck** "Prevent cross-site tracking".
3. **Uncheck** "Block all cookies".

![](https://storage.crisp.chat/users/helpdesk/website/eefbebed3e091800/screen-shot-2024-11-30-at-1027_1bde72o.png)

3. Close & reopen the extension.
---

## Firefox:

1. Go to Preferences →  Privacy & Security, or simply enter `about:preferences#privacy` in the browser URL.
2. Either **don't block** third-party cookies.

![](https://storage.crisp.chat/users/helpdesk/website/eefbebed3e091800/untitled-design-13_12nff65.png)

3. Or **whitelist** `app.publer.com` as shown below.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/e/f/b/eefbebed3e091800/2025-08-05-150449-settings_1wb9dzn.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/e/e/f/b/eefbebed3e091800/2025-08-05-150655-settings_2mwxcv.png)

4. Close & reopen the extension.
---

## Edge:

1. Go to Settings →  Site Permissions → Cookies and site data, or simply enter `edge://settings/content/cookies?` in the browser URL.
2. Either **don't block** third-party cookies or **whitelist** `app.publer.com` as shown below.

![](https://storage.crisp.chat/users/helpdesk/website/eefbebed3e091800/screen-shot-2024-11-30-at-1052_1ibyld0.png)

3. Close & reopen the extension.
---

## Opera:

1. Go to Preferences → Cookies and other site data under Privacy and Security, or simply enter `opera://settings/cookies` in the browser URL.
2. Either **don't block** third-party cookies or **whitelist** `app.publer.com` as shown below.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/e/f/b/eefbebed3e091800/2025-08-05-153109-settings_1ldge68.png)

3. Close & reopen the extension.
---

## Brave:

1. Go to Settings →  Additional settings → Privacy and Security → Cookies and other site data, or simply enter `brave://settings/cookies` in the browser URL.
2. Either **don't block** third-party cookies or **whitelist** `app.publer.com` as shown below.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/e/f/b/eefbebed3e091800/2025-08-05-165821_18ecktj.png)

3. Close & reopen the extension.
---

| The above steps should work for all the other browsers that are not covered in this article.
---

Updated by: [Brikena Cani](https://publer.io/about/brikenacani)