> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://publer.com/help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to sync insights/analytics


### DesktopStart

Publer will automatically refresh all metrics and analytics for all posts every 24 hours. However, you can also **manually** pull your socials' analytics at any time.

# To sync insights/analytics:

* Go to [Analytics](https://app.publer.io/#/analytics/overview) on Publer.
* You have the option to sync insights for a specific social account or for all of your accounts. To sync for a particular account, such as a Facebook Page, just select that account from the options on the left.
* Then, on the top right corner, click on **Sync Insights.**

![Sync Insights](https://storage.crisp.chat/users/helpdesk/website/eefbebed3e091800/screen-shot-2024-12-27-at-2344_779gdg.png)

* Select the date from when you wish to sync insights. It can be from today, a few days ago, or as far back as three years ago.

|| Note: When you sync insights, the posts and the insights from the specified date will be synced. The maximum sync date is 3 years back. If you want to only sync the posts, make sure to follow the steps [here](/en/article/how-to-synchronize-all-posts-within-publer-x673pq/).

|| Note: If there are any posts published outside of Publer within the selected date range that we haven't synced yet, we will pull those posts into Publer to gather their insights.

![Sync Older Insights](https://storage.crisp.chat/users/helpdesk/website/eefbebed3e091800/screen-shot-2024-12-27-at-2364_1p30mks.png)

* You will see a notification on the screen, telling you that the **syncing process** has started.
* After a little time, you will get a Notification on the bell, letting you know that the syncing process has finished.

![Syncing in Progress](https://storage.crisp.chat/users/helpdesk/website/eefbebed3e091800/screen-shot-2024-12-27-at-2375_1poic39.png)

* If you open the bell and click on the Notification notice, your page will be refreshed and you will see the synced analytics.

![Insights successfully synced](https://storage.crisp.chat/users/helpdesk/website/eefbebed3e091800/screen-shot-2024-12-27-at-2441_1ytzm9f.png)

* Scroll down to see all of the analytics for that specific account or for the whole team/workspace.

|| **Note:** Keep in mind that sometimes the insights might be a little different on Publer than on the social networks. Learn more about that [here](/en/article/why-are-the-insights-on-publer-different-from-the-social-networks-1a8hk9v/).
---

*Updated by: [Brikena Cani](https://publer.io/about/brikenacani)

### DesktopEnd
### MobileStart

Publer will automatically refresh all metrics and analytics for all posts every 24 hours. However, you can also **manually** pull your socials' analytics at any time.

# To sync insights/analytics:

* Open the mobile app and go to **Analytics**.
* You can sync insights for a specific social account or all your accounts.
* To sync for a specific account, for example a FB Page, simply select that account on the left.
* At the top right corner, click on the **sync icon** to **Sync Insights**.

![](https://storage.crisp.chat/users/helpdesk/website/eefbebed3e091800/2025-01-14-175316-clipboard_4usa61.png)
* Select the date from when you wish to sync insights. It can be from today, a few days ago, or as far back as three years ago.

|| Note: When you sync insights, the posts and the insights from the specified date will be synced. The maximum sync date is 3 years back. If you want to only sync the posts, make sure to follow the steps on the web version [here](/en/article/how-to-synchronize-all-posts-within-publer-x673pq/).

|| Note: If there are any posts published outside of Publer within the selected date range that we haven't synced yet, we will pull those posts into Publer to gather their insights.

![](https://storage.crisp.chat/users/helpdesk/website/eefbebed3e091800/2025-01-14-175527-clipboard_xpy9jj.png)
* You will see a notification on the screen, telling you that the **syncing process** has started.

![](https://storage.crisp.chat/users/helpdesk/website/eefbebed3e091800/2025-01-14-175611-clipboard_1vy0vji.png)
* After a little time, you will get a Notification on the bell, letting you know that the syncing process has finished.
* Click on the **Notification bell**, then select the **Notification notice**. Your page will refresh, and the synced analytics will appear.

![](https://storage.crisp.chat/users/helpdesk/website/eefbebed3e091800/2025-01-14-175709-clipboard_17xwnwa.png)
|| You will be automatically redirected to the Analytics tab.

* Scroll down to see all of the analytics for that specific account or for the whole team/workspace.

||| Keep in mind that sometimes the insights might be a little different on Publer than on the social networks. Learn more about that [here](/en/article/why-are-the-insights-on-publer-different-from-the-social-networks-1a8hk9v/).
---

*Written by: [Brikena Cani](https://publer.io/about/brikenacani)

### MobileEnd