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# How to use special characters and emojis with a CSV file


### CSV File

When you [upload a CSV file](/en/article/how-to-schedule-in-bulk-using-a-csv-file-3yvwt/) to Publer, especially if it is an Excel file, certain characters might not be uploaded properly. This would include any special characters and/or emojis. 

In such cases, **we recommend that you use Google Sheets instead of Excel, to avoid any issues.** Google Sheets will always work better with **special characters and/or emojis**, while Excel tends to have issues. 

Once you have created your Google Sheet, you can download it and save it as a CSV file, and then upload it to Publer. 

### Downloading a Google Sheet:

To quickly download and save a Google spreadsheet as a CSV: 

* Open your **Sheets** file.
* Click the File tab at the top left corner of the page.
* Then, click on **Download**.
* Finally, select the comma-separated values (CSV) option.

Once you have downloaded the CSV file, you can [upload it](/en/article/how-to-schedule-in-bulk-using-a-csv-file-3yvwt/) to Publer and proceed with scheduling the posts. 

Learn more about the CSV file format that you should use by following the guide [here](/en/article/what-csv-template-should-i-use-18qhxcq/).

||| Facebook API does not support emojis in photo captions when posting to [an existing album](/en/article/how-to-schedule-photos-to-an-existing-facebook-album-1lvrll8/).