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# Why am I being charged for my paused months?

### Why do I have charges for paused months? 

Unfortunately, due to limitations from our payment provider, Paddle, you will be charged when you resume your [paused subscription](/en/article/how-to-pause-my-publer-subscription-1la5h9j/) and if you make changes to it right away.  

If your **subscription was on pause** for a few months and you decide to resume it and **make some changes to** it, i.e. reducing the number of social accounts/members, then due to a bug on Paddle's end, you will be charged for the months while your subscription was on pause.

We recommend that you wait for some time after **resuming** the subscription, and then making changes to it accordingly, to avoid the extra charges. 

|| If this happens, we will make sure to refund the charges or any other overcharge. Please [contact us using the live chat](https://go.crisp.chat/chat/embed/?website_id=7d49334f-826f-4228-9f8b-46b9c8fc6cc4) for more assistance. 

### Workaround 

When you decide to **resume your subscription**, please make sure to **wait a few minutes** before you make changes to it.

Then, once you have resumed it, you can **go back a few minutes later** and **make the necessary changes**, such as reducing the number of social accounts. 

This will ensure that when the **subscription is resumed** properly, and no charges are made for the paused months. 

|| The refunds are issued manually so please email us at support@publer.com or [contact us using the live chat](https://go.crisp.chat/chat/embed/?website_id=7d49334f-826f-4228-9f8b-46b9c8fc6cc4).


