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# Why do I get "No available time-slots could be located for this account" error?

This error usually appears when Publer cannot find a matching time-slot in your posting schedule for the post you are trying to auto-schedule.

###### The two most common causes are:

1. The post type does not match the selected time-slot.
2. The AutoSchedule label does not match any available time-slot labels.

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### 1. Check if the Post Type Matches the Time-Slot

* Go to the **Social Accounts** tab in Publer.
* Select the social account you are currently scheduling posts for.
* Open the **Posting Schedule** and review your time-slots.

![](https://storage.crisp.chat/users/helpdesk/website/eefbebed3e091800/screen-shot-2024-12-21-at-3260_k6q9ed.png)

* In the example above, the 6 time-slots are configured for **link**, **photo**, **GIF**, **video**, **status (text)**, and **any** post types.
* You can hover over each icon to check which post type the time-slot supports.

For example, if the selected time-slot only accepts **link** posts, but you are trying to auto-schedule a **photo** post, Publer will not be able to find a matching slot. As a result, you may see the following error message: "No available time-slots could be located for this account. Please double-check the posting schedule for this account."

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### 2. Check Your AutoSchedule Labels

Another common reason for this error is a mismatch between your AutoSchedule settings and the labels assigned to your posting schedule time-slots.

When using labels with AutoSchedule, Publer only searches for time-slots that match the selected label. For example, if you select a specific label while scheduling a post, Publer will only look for available time-slots that have that same label assigned.

On the other hand, if no label is selected in the AutoSchedule field, Publer will only search for unlabeled time-slots and will **not** use labeled ones as a fallback.

Because of this behavior, if **ALL** of your posting schedule time-slots already have labels assigned, but the AutoSchedule label field is left empty, Publer won't be able to find any matching available slots. As a result, you may encounter the following error: "No available time-slots could be located for this account.."

#### To avoid this issue:

* Make sure the selected auto-schedule label matches an existing labeled time-slot.
* If all of your time-slots are labeled, do not leave the AutoSchedule label field empty.
* Alternatively, create an unlabeled time-slot if you want AutoSchedule to work without selecting a label.

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After reviewing both the post type and AutoSchedule labels, Publer should be able to locate a valid matching time-slot for your post.