How to change or reset my password?
DesktopStart
To change your password from inside Publer:
You need to go to Settings and then Access & Login:
![](https://storage.crisp.chat/users/helpdesk/website/eefbebed3e091800/screen-shot-2024-12-25-at-2422_a2j32e.png)
From there you need to put your old password and then retype the new password 2 times:
![](https://storage.crisp.chat/users/helpdesk/website/eefbebed3e091800/screen-shot-2024-12-26-at-3491_t93lvj.png)
On a successful attempt you will be redirected to login page:
![](https://storage.crisp.chat/users/helpdesk/website/eefbebed3e091800/pass2_1ynqzuj.png)
You can now login with the new password and you will be redirected at the page you were on.
In case of putting a wrong old password when changing it, you will get a warning. Also, feel free to use old passwords as new ones.
To reset your password from outside Publer:
On the login page of Publer click on the forgot password link:
![](https://storage.crisp.chat/users/helpdesk/website/eefbebed3e091800/for1_1p9vkdp.png)
After that you will be prompted to enter you email:
![](https://storage.crisp.chat/users/helpdesk/website/eefbebed3e091800/for2_twfiik.png)
Clicking on reset password button will send a reset password link on the email you provided:
![](https://storage.crisp.chat/users/helpdesk/website/eefbebed3e091800/for3_1fbvk1n.png)
From the email you will be redirected to the page where you can put your new password:
![](https://storage.crisp.chat/users/helpdesk/website/eefbebed3e091800/for4_cymhls.png)
After successfully writing your new password you will be send to Publer home page.
DesktopEnd
MobileStart
To change your password from inside Publer App:
You need to go to Account Settings and then Account:
![](https://storage.crisp.chat/users/helpdesk/website/eefbebed3e091800/1_1u8o4kt.png)
Press on the Password option:
![](https://storage.crisp.chat/users/helpdesk/website/eefbebed3e091800/1_jfiwu7.png)
After that you will need to type your old password and the new password 2 times and then press Save:
![](https://storage.crisp.chat/users/helpdesk/website/eefbebed3e091800/2_1k092cb.png)
You will get a message if the password update was successful or not.
MobileEnd
Updated on: 26/12/2024
Thank you!