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Why am I not receiving reminders/push notifications for my posts?

If you scheduled a post using Get a reminder but did not receive a notification, check the following.

1. Check who should receive the reminder

When working in a team, the reminder may be sent to another member.

If a member schedules the post using the Owner's API credentials, the workspace owner receives the reminder.
Check the member's posting credentials and make sure the person receiving the reminder is signed in to the correct Publer account on the mobile app.

Post approval notifications and publishing reminders are different. Approving a post does not necessarily make you the recipient of its publishing reminder.

2. Enable notifications on your phone

Make sure your device allows notifications from Publer.

iPhone: Go to Settings > Notifications > Publer and turn on Allow Notifications.
Android: Go to Settings > Apps > Publer > Notifications and enable notifications. The exact steps may vary depending on your device.

Also check whether Do Not Disturb, Focus, or battery-saving settings are silencing or restricting notifications.

3. Update the Publer mobile app

An outdated app may cause problems with notifications.

Open the App Store or Google Play Store.
Search for Publer.
Tap Update if an update is available.

You can enable automatic app updates in your device's app store settings.

4. Check the post and in-app notifications

Confirm that the post was scheduled using Get a reminder, rather than Post automatically.
Check that you completed the scheduling process and selected the intended date and time.
Open Notifications in the Publer mobile app and look for the reminder. You can open it there to finish publishing, even if you missed the push notification.

For TikTok video reminders: The notification that your video is ready comes from TikTok. Check your TikTok inbox and make sure TikTok notifications are enabled on your phone.

Still not receiving reminders? Contact us through live chat or at [email protected]. Include the affected social network and account, scheduled date, time and time zone, whether the reminder appears in the Publer mobile app, your device model, operating system and Publer app version, plus a screenshot of the post and any error message.

Updated on: 29/10/2026

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