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  • What post types are supported and what are their limitations?
    Each social media channel supports specific post types and has limitations for each. Take a look at this guide for more details.Popular
  • What are the daily post limits?
    Daily post limits are a part of the anti-spam measures that are in place to protect the community.Popular
  • Why do I get "you reached/exceeded your OpenAI quota" error?
    If you've connected your OpenAI API key to Publer and see a message that says "You reached the Open AI Quota" it means that you've exceeded the API recourses available to your OpenAI account. While ChatGPT is free to use and you might have activated ChatGPT Plus, this limit is unrelated to your ChatGPT account. The OpenAI quota refers to the option to connect and use OpenAI's ChatGPT on other platforms.Few readers
  • Why do I get "Please select the privacy settings for TikTok"?
    Learn how to select the privacy settings for a TikTok video.Few readers
  • Can I create Articles for LinkedIn?
    Articles are not supported due to LinkedIn API limitations.Few readers
  • Why is my CSV file not uploading?
    Sometimes CSV files will not upload properly and that could be because of two common issues, such as rate limits from Google Drive or limitations of your server.Few readers
  • What is the character limit for all social networks?
    The character limits for all social networks.Few readers
  • Why is my TikTok caption posted without any line breaks?
    Learn more about why your TikTok posts are shared without any line breaks.Few readers
  • What social accounts support recurring or duplicate content?
    Learn more about which social networks support recurring duplicate content and which ones do not.Few readers
  • Why is my Google Business Profile post not published?
    If you are having issues finding your Google My Business (GMB) post, it might be for a couple of reasons. Take a look at this guide to understand how to solve the issue.Few readers
  • Why does ’Published by publer.io’ appear in my posts
    Facebook, Twitter, and other social media channels automatically add the phrase "Published by publer.io" to posts, per their guidelines.Few readers
  • Why can't I select more than one WordPress, Pinterest, Twitter, YouTube, or TikTok account?
    When sharing to WordPress sites or Twitter accounts, you can only share to one specific site at a time, due to technical limitations. Learn more below.Few readers
  • Why are the insights on Publer different from the social networks?
    Keep in mind, sometimes insights might be a little different on our platform vs on the social networks. Here's why: X/Twitter This is why the numbers could be different on X/Twitter vs on Publer: The Twitter platform shows you insights for a given date, regardless if there were Tweets posted on that day or not. For example, let’s suppose a Tweet was posted on December 10th, but only got engagement and clicks today, December 20th. The engagement and clicks from today (December 2Few readers
  • Why does my link in Twitter show up twice?
    The Twitter link shows twice, why this is happening, and how to prevent it? Steps to schedule links for Twitter.Few readers
  • Why can't I see all my RSS Feed articles?
    Learn more about why some of your RSS Feed articles could be missing on Publer.Few readers
  • Why is my recycling post scheduled for a much later time slot?
    Recycling will always happen at midnight every day (UTC Time), which means it happens around the timezone you have chosen on Publer. You can only create recycling posts for the day after today, not for the current day.Few readers
  • Why do formatted (bold, italic) characters count as two on Twitter/X?
    When using bold or italic text on Twitter/X, you might notice that these characters count as two instead of one. This happens because of how the platform API handles special Unicode characters.Few readers
  • Will Publer crosspost from Instagram to Facebook and vice versa when enabled on Facebook?
    You can crosspost your content easily, if you connect both Facebook and Instagram on Publer!Few readers
  • Why are my analytics insights missing?
    Here are a few reasons why some insights may be missing or show as "-" on Publer: 1. Unexpected Follower count changes If your follower count suddenly drops and then recovers, it may be due to: Missing permissions on your connected account. Payment issues affecting data syncing Temporary issue with the analytics etc. To fix this issue: Reauthorize the account to gain access to all the permissions. Follow the steps here (https://help.publer.io/en/article/how-to-fix-constant-reFew readers
  • How does Publer communicate with the social networks?
    What is Publer? Publer is a social media management tool that helps you manage all your social media accounts in one place. By connecting your accounts to Publer, you can easily share and schedule content, respond to your audience, work with your team (https://help.publer.io/en/article/geFew readers
  • Why am I not receiving notifications for internal notes on a post?
    To receive Email Notifications for internal notes or approvals: Go to Email Notifications Settings on Publer. Enable email notifications for notes/comments and approvals. When Email Notifications are sent? For Approvals Only the creator of the post receives a notification both in Publer and via email, if enabled, whenFew readers

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