• What is included in Publer Free?

  The version of Publer allows you to connect and schedule posts for up to 3 Social Accounts from any of the supported social accounts. Moreover, you can only have up to 10 scheduled posts at once for each social account. OncePopular

• What are Publer’s Plans and Pricing?

  Publer offers plans tailored to individuals, growing businesses, and social media teams, ensuring a perfect fit for everyone.Popular

• Can I downgrade or upgrade my subscription/trial at anytime?

  Easily downgrade or upgrade your subscription on Publer in a few easy steps.Some readers

• What social networks are supported?

  Learn more about each of Publer's Plans and what each plan supports in terms of social accounts, features, and more. Some readers

• How to cancel my subscription

  Learn how to cancel your subscription with Publer at any time in a few easy steps.Some readers

• What is the discount for charities and non-profit organizations?

  As a non-profit organization or charity, you are eligible for a 50% discount. Learn more about how you can be awarded the discount below.Some readers

• What is included in Publer Professional?

  Publer Professional is our most popular plan. It supports all social networks, has eternal post history, and allows you to schedule unlimited posts. Remember: It comes with a 7-day free trial. You can cancel at anytime. A credit card or a PayPal account is required for the subscription / free trial. You can choose the number of social accounts and additional team members you need by clicking on the Up & Down arroFew readers

• What is included in Publer Business?

  Publer Business provides full access to all features on Publer. Remember: It comes with a 14-day free trial. You can cancel at anytime. A credit card or a PayPal account is required for the subscription / free trial. You can choose the number of social accounts and additional team members you need by clicking on the Up & Down arrows on the Plans and Pricing page. KeeFew readers

• How to change/update my payment method

  Change or update the payment method that you have on file in a few easy steps for your PayPro account. Few readers

• What are the old Legacy plans?

  The old Plans that Publer had, which are now referred to as the Legacy Plans, were the Free, Argentum, and Aurum plans. With the New Plans, the main difference is that: The default social accounts per plan start at 3 social accounts and not 5 social accounts. All the Plans support videos, GIFs, and multi-photo posts. Previously, only Aurum supported these post types. Only Business supports Analytics and insights. Previously, this was also supported with Argentum, but nFew readers

• Professional vs Business vs Enterprise Plans

  Choose our Professional plan to effortlessly boost your social media presence, or opt for our Business plan for seamless client management and powerful analytics, perfect for marketing agencies and large companies.Few readers

• How to download my invoices

  Learn where you can find, view, and download your invoices on Publer.Few readers

• How to add VAT, GST, or tax number

  What is VAT? VAT (Value-Added Tax) or GST (Goods and Services Tax) is a consumption tax added to the cost of goods and services at each stage of production, ultimately paid by the end consumer, helping governments generate revenue. The the tax rate will vary from country to country. If you are paying through Paddle, you can find the sales tax for your country here. In Publer, you will be able tFew readers

• What is the refund policy?

  Learn more about the refund policy in Publer. We are very transparent and will always refund you accordingly.Few readers

• What kind of customer support do you offer?

  We try to be as active as possible and provide the best customer support.Few readers

• What payment methods do you accept?

  You can subscribe to Publer with any major credit or debit card or use your PayPal account.Few readers

• How to pause my Publer subscription

  Pause your Publer Subscription. Benefits of pausing and why is better than canceling.Few readers

• How to pay with a Purchase Order or a Wire Transfer

  Pay annually for your Publer subscription by using a Purchase Order.Few readers

• Why the daily post limits?

  Learn more about the daily post limits on Publer and why they are needed.Few readers

• How to switch to the new plans

  As of recently, Publer has introduced new plans, which are Free, Professional, Business and Enterprise. To switch to the new plans: Go to the top right corner, on the Profile dropdown on Publer. Select Switch to the new plans. Then, you will be led to a page where you can choose to remain on the same plan or change to the corresponding new plan. Simply select "Switch to new plan". Switching to the new plan (https://storage.crisp.chat/users/helFew readers

• What is the difference between the New and Old plans?

  The main difference between the old and the new plans is not big, however, there are some changes. With the New Plans, the main difference is that: The default social accounts per plan start at 3 social accounts, but it can be increased for Professional and Business. All the Plans support videos, GIFs, and multi-photo posts. Only Business supports Analytics and insights for all social accounts. Learn more about this in detail here (https://blog.publer.io/important-updates-to-Few readers

• Why can I only upload 5 posts with the CSV file?

  When you are using the CSV functionality in the Free Plan, you can only upload up to 5 posts at once, as opposed to 500 when you are in the Silver plan.Few readers

• How does the bonus system work?

  How does the bonus system work? All bonuses and different procedures for each one of them.Few readers

• Why am I being charged twice?

  When making changes while you are on one of the Free Trials on Publer, your bill will be split into two, but you won't be charged twice. Learn more below.Few readers

• What is the discount for managing tons of social accounts with Publer?

  Everyone will always be able to save money with the discounts that are available on Publer.Few readers

• Will Publer increase my price in the future?

  While prices might change in the future, you as a current customer will never be affected. The changes will only affect new customers only.Few readers

• How many social accounts/members are included in my plan?

  Learn more about Publer's Plans and Pricing!Few readers

• How to resolve error "payment has been declined by your bank/payment provider"

  When trying to upgrade your plan on Publer in the middle of an active subscription and use a different payment method here are some things to keep in mind. When upgrading via PayPro Global: If you are in the middle of an active subscription, and you want to upgrade using different card or a different payment method: Cancel the current subscription and resubscribe. When resubscribing, make sure to enter the new payment method information. You will not lose any data. YouFew readers

• How to skip the free trial and upgrade to the paid plans

  Skip the free trial, upgrade to a paid plan, and start using the paid plan right away.Few readers

• Why don't my published posts show up in my Calendar?

  Why can't I see my published posts? If you are on the Free Plan with Publer, then you will not be able to see your published posts after 24 hours. Due to limitations of the Free Plan, you only have a 24-hour post history. That means that all the published posts are deleted from our servers after 24 hours after their publish time, in order to save resources, therefore a paid plan is required for eternal post history. You cFew readers

• How to manually renew my subscription

  Manually renew your subscription in Publer.Few readers

• How to update the billing email address

  To update the billing email address : Go to Settings, then proceed to the Billing tab. Click the Update billing email. Update Billing Email If you are paying through Paddle: Enter the new email address you will be using for billing purposes. Then, tick the acknowledgement box, and click the Save button. Paddle (Few readers

• How to check my plan details

  Quickly check the number of social accounts that is supported by your Publer subscription.Few readers

• How to get an official quotation for a Publer subscription

  Get an official quotation for your chosen Publer plan/subscription.Few readers

• Why am I being charged for my paused months?

  Avoid and resolve issues with duplicate charges while on a paused subscription.Few readers

• How to change the currency you see on the plans and pricing page

  Change the currency you see on the plans and pricing page by using a VPN!Few readers

• What is included in Publer Enterprise?

  Learn all about Publer's Enterprise plan!Few readers

• Why are my charges higher than those listed on the Plans and Pricing page?

  When there's a difference between the listed prices and what you're charged, it's usually due to sales tax or Value-Added Tax (VAT).Few readers

• Why am I seeing a $1 charge after signing up for a free trial?

  If you noticed a $1 transaction when signing up for a free trial, don’t worry—this is just a temporary verification hold, not an actual charge. You can learn more about it in this article.Few readers

• Why did I lose social accounts or member slots after an upgrade?

  When upgrading, some users mistakenly select only the number of social accounts or additional members they want to add, rather than the total they need for their plan. This can unintentionally cause a downgrade instead of an upgrade.Few readers